How We Work
Seamless integration is at the cornerstone of everything we do. The more we understand our clients’ business goals, the more we can streamline our services, helping you to cut costs and manage workloads. Here’s how:
Why Choose Us
Dedicated Account Manager
We prioritise building relationships with our clients so we can offer bespoke services that are uniquely tailored to your company goals. That’s why we provide all clients with a dedicated Account Manager and backup support.
One Stop Solution
As a Black Mountains client, you can enjoy access to all of our services, all in one place. With a trusted, single point of contact, this streamlined approach means increased efficiency and cost savings.
‘Best in Breed’ Philosophy
We source and use only the best technology solutions on the market. This allows us to use top-tier technology for improved efficiency and to provide you with a high level of service at an affordable rate.
Integrated Expertise
We have curated expert teams for each of our services – People & HR, Payroll, Employee Benefits, Corporate & Financial and Software & Technology – who communicate both internally and with our clients to deliver fully integrated service solutions.
Global Collaboration
We focus on collaboration between our local and specialised teams to provide clients with expert support across the globe. Together, we optimise your business processes, crafting tailored solutions that prioritise you and your team.
Specialist Outsourced Support
Using experts means tasks are completed quicker which generates efficiencies. When comparing what we charge against what the cost would be to hire staff, many of our clients see cost savings and note higher levels of expertise.
Client Solutions, not Sales
Naming our sales team ‘Client Solutions’ was intentional. Our teams, from sales through to operations are dedicated to ensuring the solutions we provide you are as closely aligned to your business requirements as possible so that we drive as much success as possible.
Personal service on a global scale
Whether you need outsourced services in one location or many, with our extensive coverage, integrated solutions and local and global workforce, we are able to provide our gold standard, quality service as if we were your own in-house team.
COMPANIES OPERATING IN A SINGLE LOCATION
We work closely with clients to gain a clear understanding of the services that would be most suitable to meet their specific goals. This enables us to create bespoke HR solutions that are finely tuned to address company challenges or concerns.
COMPANIES OPERATING IN MULTIPLE LOCATIONS
Your dedicated Account Manager will be responsible for making sure our services are delivered in all locations in the way you want and in the time zone that works for you. They will be backed up by local account managers in each location.
COMPANIES NEEDING GLOBAL SUPPORT
We cover over 165 different countries in our wholly owned, joint venture and partner network. Using our multi-location and regional teams means you will receive a consistent level of service as well as the ability to implement and manage global technology solutions.
Where we work
