Our “Black Mountain Way” approach emphasises seamless collaboration among our local and specialist teams. Together, we optimise your business processes, crafting tailored solutions that prioritise you and your team. Let us help you achieve your success goals with a personalised approach that puts you and your people first.
At Black Mountain, we have curated expert teams for each of our services – Payroll, HR , Benefits, Technology, and Corporate. These dedicated teams all interlink and communicate both internally and with our clients in a consistent, Black Mountain Way. This can be defined as follows:
Black Mountain do not offer a “one size fits all” solution, with a call centre to answer your queries. We want our clients to know who their team is, and to back that team up with experienced specialists who know what is needed and expected from them. All our clients, whether a one person company or a multi-location client, get an Account Manager and a back up, who are supported by specialists who not only have the experience, but also know your business.
With Cloud HR Technology becoming more integral to the core of any organisation, we have made the conscious decision to adopt and implement it into our operations both internally and through our “Best in Breed” philosophy – we source and use only the best technology solutions on the market.
Our teams work closely with technology solutions and utilise it to generate efficiencies for you, the client. This allows Black Mountain to create maximum benefits for all of our clients and provide you with an affordable rate whilst still providing a high level of service.
So how does this benefit our clients? With our extensive service coverage, integrated solutions, local and innovative workforce, we are able to provide our gold standard, quality service as if we were your in-house team. With clients seeing efficiencies in their organisations which in-turn generates cost savings.
Over the past 25 years, we have been working on a way to make outsourced solutions seamless, easy and efficient. We have learned offering multiple services and becoming a “One Stop Solution” not only helps clients sustainably grow their internal support functions, but also cuts costs and helps manage workloads.